We are only able to accept credit cards issued by US banks with
matching US billing addresses and the shipping address (if different)
on file with the credit card company.
We authorize (but do not charge) your card when you first place your
order with us. This submits the card information to the bank
to verify that it is a valid card, funds are available and the
information on the order matches what the bank has on file for
you.The funds are marked
for the future closing of the transaction,
however no funds are transferred to us at that point.
- Please note, that some banks may display the authorization
the same as a charge on their transaction detail. If an order
is cancelled or voided it can take several days, depending on
your bank, for them to clear the authorization.
To protect both us and the card holder we use security measures
to verify the ownership of the card. This requires that the address
entered on your order matches exactly to the address your card
company has on file for you. A rejected order will still show
a temporary authorization for each attempt. For more information
on this Click Here.
- We are not able to process orders with non-US issued cards as
they do not provide the necessary information for verification.
We settle the authorization (charge) your card only when your order is
packaged and set for shipment to you.
We never see your credit card number, all that is provided to
us is the first and last 4 digits of the number. No copy of your
card number is ever printed or viewed or even stored in our local
All your credit card information is encrypted when transmitted
to the card processing company. For information on encryption
please click here.
Our site uses SSL (Secure Sockets Layer) to ensure that your personal
and sensitive data -- credit card number, name, address, and
so on -- is transmitted securely, every time. In addition, we
use internal security measures to further increase your data security.
When you enter your credit card number or other personal information
we transfer that information from your computer to the card processing
system via Secure Sockets Layer (SSL). SSL encrypts your data
before it is transmitted. If someone "listens in" on
the wire, they'll only get encrypted, unreadable, information.
All orders that we process have to be submitted to our secure server
for credit card processing.
- This means that if we did accept phone orders we would have
to connect to the internet and go online to our site exactly the
same as all other consumers and enter all of the information into
the site online.
- This would be the same as you entering it directly, however
you would be adding an entire other layer of unsecured transmission
and storage of your crucial information.
When you give someone your name and credit card over the phone
or in person, you run several risks:
- The person on the phone, receiving
the order, will have to write down your card number and personal
information that then has to be properly disposed of to ensure
- If the person on the phone
were not completely honest they could keep a copy of your card
number and name and use that information fraudulently.
- When you order from a place
that says “do you want that put on your card that is on file with
us?”, ask how and where do they store your card number.Is it in their regular customer database, accessible by
all of their employees?
- If an order is phoned in to
a company it is possible that another person will overhear the
phone order, either at your location or where the order is being
processed as the information is read back to you.
How do other companies handle your credit card information when
you order over the phone or even online? Where do they store your
information to complete the transaction? Some simply write your
full card number right on the invoice where it can be read by
anyone at any time and easily retreived from their system by any
employee or person who wonders into their building.
When you send your credit card over the Internet, you run LESS of
a risk than when you read it over the phone to a mail order
company, or hand it to a waiter in a restaurant. Why? Because
we don't use carbons. We don't write your information down. We
don't repeat your number aloud in a room full of people. You enter
your data and it goes directly into our system, where it is stored
encrypted and password-protected.
Buying from our site with a credit card is no more risk than paying
for dinner out, possibly even less so when you consider that you
often hand your card to the server and they disappear with it
for a time.