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| Q: Are these really Genuine Factory Honda Accessories?
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A:
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Yes, all items with
"Genuine Factory Honda" at the start of their description
are Genuine Factory Honda Accessories, they are the same accessories
that any Honda dealer in the US sells, backed by Honda's 12/12,000
Warranty against defects at any dealership in the US.
- More Information -
All other items are backed by their manufactures individual warranties. |
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| Q: Why do I have to have my shipping address on file
with my credit card company?
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A:
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To
protect both the cardholder and ourselves from fraud we require that
the address the order is shipping to be on file with your credit card
company. Without that step it is far too easy for someone to place
an order using your card without your authorization or knowledge and
have it shipped to whatever address they like. |
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| Q: My year or model isn't listed, do you have accessories
for it?
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A:
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We
currently only have accessories for the years listed online. To see
the full list of years and models we carry accessories for start at
the main page <CLICK HERE>. Click on
the links to the models and years from there. |
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| Q: Do you accept other forms of payment?
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A:
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We are only able to accept
credit cards issued by US banks with matching billing information.
No money orders, no check, no paypal. |
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| Q: Will the accessory fit on another year or model?
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A:
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Honda doesn't provide any
cross reference information for any of the parts or accessories. We
have no information on if an item might fit another year or model.
For safety and warranty reasons all accessories are only sold for
the years and models listed. Installing any item on another year or
model is not recommended, may be dangerous and will void any warranty
coverage. |
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| Q: How can you sell them for so cheap if they are
Genuine Factory Honda?
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A:
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Honda has a suggested list
price for all of their parts. The dealers can price them however they
want to and quite a few dealers will price theirs above the list price.
For our internet sales we discounted the prices as low as we could
go by treating all the internet sales as though they were being purchased
by a single customer (the same way a large repair shop receives special
pricing) |
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| Q: Is there any type of discount if I place a large
order?
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A:
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No, since our pricing is based
on the quantity of orders placed over the internet as a whole. We
aren't able to offer additional discounts on individual orders. |
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| Q: How difficult are they to install? Are Instructions
Included?
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A:
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We can't judge how difficult
any item will be for an individual to install so in the descriptions
for each item there is a link to " -View
Installation Instructions".
The instructions are in Adobe PDF format. To view them you will need
the Adobe Acrobat Reader. It can be downloaded for free at: www.Adobe.com
If you don't see a link for instructions just email at Info@HandA-Accessories.com
me and I'll get them for you asap. We also do include copies of the
installation instructions for the accessories with every order (maintenance
parts and items noted as requiring a custom install do not include
installation instructions). We strongly recommend that you view
the installation instructions prior to ordering. |
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| Q: I can't view the instructions on my computer.
What do I do?
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A:
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To view them you will need
the Adobe Acrobat Reader. It can be downloaded for free at: www.Adobe.com.
Keep in mind that some of the instruction files are
quite large and will take awhile to download enough that your computer
is able to display them. |
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| Q: Do you have other parts or accessories available?
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A:
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We
currently only have the items that are listed online available. If
there are other items you would like to suggest that we carry please
email us. We
can't give you a quote, however if there is enough interest in specific
items we can look into adding them to the site. |
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| Q: Will I be charged sales tax on my order?
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Only on orders being shipped
to California addresses. Since we are located in California
we are required to charge 8% tax on those shipments. It
will be added to the total on those orders. |
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| Q: I have a California resale number, do I have to
pay sales tax?
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A:
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We are only able to do retail
sales, we aren't setup for any wholesale so all orders shipping within
California will have sales tax added. |
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| Q: What if my order is damaged on its way to me?
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A:
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Although years of shipping
accessories has taught us how to best package them to ensure that
they arrive in perfect shape it is still a possibility that the shipper
may damage an item in transit. If you receive a damaged item notify
us immediately by email at Info@HandA-Accessories.com
and hold onto the item and all of the original packaging. We will
handle the claim with the shipper and also handle getting you a replacement. |
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| Q: Can you ship to my country?
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A:
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We don't ship outside of the
50 United States. Shipping Information
The accessories we sell are only designed for US market
vehicles. If an item is shipped outside the US by a 3rd party
for you we are unable to provide warranty coverage or service for
the accessories in any way. Payment must be made with a credit card
issued by a US bank with matching address information on file. |
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Q: What if there is an error with the price or a
glitch in the shopping cart causes it
to register incorrectly.
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A:
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We can only honor the posted
price on the website. In the event of an error with the listing in
your shopping cart or online invoice we will hold the order and contact
you with the corrected information and will not proceed with the order
until we hear back from you. |
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| Q: How private is the information I supply online?
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A:
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We respect your privacy and
we don't release any of your information to 3rd parties or use any
of the information for anything other than processing your order.
Your order information is encrypted for safe transmission over the
internet. View our Privacy Policy HERE
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Note:
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We do reserve the right to refuse to process
an order for any reason. |
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Genuine Factory Honda
Accessories 
