UPS makes 3 delivery attempts. If they aren't able to leave the shipment and you aren't available for delivery and do not make other arrangements with them they will return it to us, immediately after the 3rd attempt. At that time we will refund for the price of the items, but not the shipping charge. If you still want the items you will need to place a new order and pay the shipping charge again for the order.

Inspect your order. All items are in brand new perfect condition when shipped. If any item arrives not in perfect condition or missing parts notify us within 24 Hours by email at: info@handa.com . Returns will not be processed on items that show any signs of any installation attempts, wear, shipping damage (from return shipping)

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Orders are shipped from Northern California (zip code 95621) via UPS. Orders are not shipped or delivered on weekends or holidays.
We cannot mark shipments as "No Signature Required" with UPS. For liability reasons shipments may require a signature for delivery. 
We can't ship to Hotel addresses. The address must be a permanent address where you will be available to receive the shipment.

Shipping methods available are Ground, 3-day select, 2nd day air and Next day air UPS. For estimated delivery times orders please see the map at the bottom of this page.
UPS does not begin counting transit times until the day after an order ships. The day they pick up the order is not day 1.
3-day select, 2nd day air or Next day air shipping does not guarantee that the item will be to you in that number of days. Orders are not delivered on weekends or holidays. Although we try to process most orders within 48 Hours the selected shipping methods time frame only applies once the order is shipped.

We are not able to export any of the items. Honda restricts the export of any US market parts and accessories.
We only ship to the 50 United States. - No Exceptions
We are not able to ship to US territories such as Puerto Rico or the US Virgin Islands.
We are not able to ship to APO/FPO addresses or PO Boxes. UPS is not allowed to deliver to those addresses.
The accessories we sell are only designed to work on US market cars.  If you have them shipped by a 3rd party to outside of the US we can not warranty them or guarantee that they will fit or function properly. Once they are outside of the US we are unable to provide service for them.
We won't ship to 3rd party delivery forwarding companies, the shipment must go to an address where you will be available to sign for it.